The client had an incumbent staffing provider who had been in place for a number of years. When the pandemic hit, they began to struggle to fulfill on their promises. The client suspected that they had become complacent and were no longer improving on their behalf. They took this opportunity to look for different vendors and find the best solution for their emerging needs. Because they needed both drivers and a contingent workforce, they turned to the Staff Management | SMX and Centerline Driver teams for help.
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