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Staff Shoutout: Veronica Martinez

by Charlotte Freed | Oct 26, 2018

Veronica MartinezWe all know the importance of our paychecks. We work for them to stock our refrigerators, fill our tanks with gas, keep the lights on, and the water running. No one appreciates this as much as Veronica Martinez and she diligently works to make sure Centerline’s hardworking drivers get paid.

With over 25 years of service with the company, Veronica has grown in her role from a temporary file clerk to her current role as Payroll Manager. She recalls how much the business has changed, transforming from “little fish” to major players in the industry, but from the start she knew the values of the company aligned with her own. With zero previous experience in the trucking industry, Veronica has learned volumes and utilizes her keen eye for detail, customer service skills, and service-oriented mindset in her day-to-day duties.

She attributes some of the payroll department’s success to the team’s ability to problem solve. Veronica stresses that with constant interruptions and issues that pop up out of nowhere, meeting concrete deadlines adds pressure, but she’s focused on making sure drivers get paid and clients receive their invoices. Helping the business operate smoothly, resolving driver’s problems, and alleviating concerns all bring Veronica daily satisfaction. A “nurturer” at heart, Veronica truly cares about the work she does and the people it effects.

From collecting time cards to checking in on missing documents, following up with drivers, calculating hours, finding signatures, data entry, and processing – Veronica ensures that every step is taken care of. Being able to keep up with all of the tasks that need to be done can be a stressful job – and she has even been known to pull all-nighters to get everything done. But she knows that if she invests in the company, the company will invest in her. Veronica finds inspirations from the leaders around her – especially Jill Quinn. She hopes to display the same leadership qualities that encouraged her to rise to where she is today.

When all is said and done, Veronica says that she does everything for her kids. The late nights, the constant number crunching, and the weight of so much responsibility – it all comes back to her nurturing nature that makes her so special.

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