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ATRI Seeks Carrier Insight into E-Commerce Influence

by Anna Mischke | Mar 19, 2018

Customer News 031618The American Transportation Research Institute (ATRI) has released a short online survey hoping to capture feedback from carriers on how the upsurge of e-commerce usage has effected industry business models and operations.

Known widely as the “Amazon effect”, the influx of consumers taking advantage of fast, free shipping has disrupted the retail industry in relation to brick and mortar stores, with online sales up 12 points from previous year to 97 percent from a United Postal Service study in 2017. In addition to the changing landscape in retail, the types of shipping services have shifted with more distribution centers popping up on the landscape to fulfill orders quickly. Last mile delivery, or final mile delivery, is increasing the need for more concentrated last-mile logistics and further partnership with “white glove” services.

The survey insights combined with an “extensive executive analysis of emerging e-commerce trends” will provide awareness into how the industry has responded to fundamental shifts in the relationships between consumers, logistics, and businesses. Motor carriers are urged to provide data, confidentially, through the survey through April 6th, 2018 and will be eligible for entry into a raffle for one of five $100 gift cards and access to an advance copy of the Impacts of E-Commerce on the Trucking Industry report. The survey may be taken here.

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