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Emotional Intelligence – the Other Factor of Success

by Anna Mischke | Nov 06, 2017

Monthly Blog 110617In the workplace, there are two types of people: those who crumble under pressure, and those who tackle the challenge and succeed. The main difference between these people is not just their background, education or experience. While all of these factors play a role in defining success, emotional intelligence may be the most important factor of all.

What is emotional intelligence?

Emotional intelligence allows us to perceive and manage our emotions. More importantly, it allows us act on these emotions. These skills are a key indicator as to how we will react to stress, confrontation, success, and failure. As all of these situations are inevitable in the workplace, it’s no wonder why professional success is closely linked to high emotional intelligence.

Improving Emotional Intelligence to Improve Success

Unlike IQ or personality, emotional intelligence is flexible, and can be developed over time. Learning to manage emotions in the workplace can drastically increase performance. In fact, a TalentSmart study shows that 90% of top performers are skilled at managing their emotions – especially when under pressure. When work gets to be too much, it’s important to handle stress in a positive way, before it becomes detrimental. Coping mechanisms typically fall into two buckets: emotional and physical.

  • Emotional: These coping mechanisms typically involve staying positive and avoiding the “what ifs.” By focusing on the positives, roadblocks become smaller and easier to manage.
  • Physical: These coping mechanisms typically involve improving self-care through increased hours of sleep and disconnecting from the stressor. It’s important to remember that taking a step back does not mean stepping back completely – it’s just another way to refocus energy.

Everyone handles stress differently. Understanding which method works best for you is the key to improving emotional intelligence, and professional performance.

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