How to Increase Employee Engagement

Sep 21, 2017

Monthly Blog 092117A company with engaged employees reaps numerous benefits: such as reduced employee turnover, increase productivity, improved customer retention, and an increase in profits. All vital elements to a successful business. So it is particularly unsatisfactory to find that only 33 percent of employees in the United States are engaged with a whopping 17 percent actively disengaged, according to Gallup. What exactly does engagement mean when it comes to your staff? An engaged employee is truly committed to the company’s vision, mission, and goals and willing to put forth their best to care for customers, clients, and associates.

How do you ensure that you are promoting engagement within the workplace? Of course there are programs, consultants, and product-driven methods to increase employee engagement- but there are plenty of things you can authentically and organically do as an employer to encourage your workforce to think and act as a team.

Ask

Go directly to the source: ask your employees what would help them feel more engaged. Start from day one: when bringing an employee on board, show your own enthusiasm for the company. Help your associate get right to work by providing them with the proper tools they need: someone to turn to when they have questions, and resources to help them succeed. For more seasoned employees, conduct a ‘Stay Interview’. They don’t have to be time consuming, you can learn what you need with 5 simple questions:

  • What do you look forward to in your work?
  • What are you learning?
  • Why do you stay with us?
  • When did you last think of leaving?
  • What can we do to make your job better?

Consider the answers you receive to help determine what you can do to improve the work environment ultimately boosting employee happiness, production, and profit. Each valued employee may have a different engagement plan, focus on what may be done for each staff member to hone in on their particular skills and strengths.

Walk the Walk

The people who work with and for you will turn to you as an example of leadership. When you demonstrate behaviors that you expect to see, it is more likely that others will follow suit. 55 percent of workers are more engaged, and 53 percent are more focused and likely to stay at companies where leaders exhibit the desired behaviors themselves.

Show appreciation

Two little words can go a long way. “Thank you” seems like such an ordinary thing to say, but is often times overlooked. Show your gratitude by publicly thanking your associates when they do a great job; it builds relationships, energizes the workplace, and increases engagement. A public opportunity to uplift someone for their hard work encourages all employees and imparts a sense of camaraderie.

 

Be Clear

Communicate why an employee’s role is vital in meeting your goals as a company. Understanding the importance of their job is a major factor in employee engagement. When someone feels that their role in the overall picture (of the company, economy, and life in general) is important- they are much more likely to put forth true effort and care towards their duties.

Stay Open

Employees are much more likely to share ideas and recommendations in a workplace where they feel comfortable and respected. Create a space for open dialogue by continuing to ask questions about their experience and how you can help and just as importantly, accept their feedback as constructive criticism and truly consider their insight.

Enjoy

When employees find joy in their work and among their coworkers, engagement comes easily. Whether participating in a friendly contest, rubbing elbows at a fun work function, or volunteering together to make a positive difference. People are naturally more inclined to engage during the day-to-day after positive experiences with their team.

There is no universal solution to improve employee engagement. In the particularly tough transportation industry keeping strong employees is paramount. You can aim to improve productivity, increase customer satisfaction, and escalate profit by sharpening your own daily habits as a leader, consistently reach out to work on improving the workplace, and strengthening relationships within the company. 

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