Service Center (888) 213-7483 Open 24/7

Don’t Keep Putting out Fires, Stop Them before They Start

by Kelsey Stafford | Dec 06, 2016

Be proactive not reactive Each week, our leadership wakes up ready to face the challenges that week will hold. Questions ranging from the management of account relationships to fill rates on orders constantly plague the mind of company leaders. At Centerline, our leaders focus on acting proactive versus reactive on a weekly basis. Focusing on the prevention of foreseeable fires is well worth your time because it will make for a happier, safer work force and a more sought after brand.

Recently, Elizabeth Doty, founder of Leadership Momentum, wrote an article for strategy+business referencing W. Edwards Deming’s 14 points for management. Deming’s approach takes the focus off of the short-term success in numbers and shifts the thinking to long-term sustained gains. Among the 14 points, a few that resonates with Centerline include:

Create constancy of purpose. To move your employees’ mindset off of a pure tactical approach, you must have a company mission to rally behind and create a sense of purpose for your work. The staffing industry is ever changing and can be difficult, however it is also very rewarding to be able to say you connect people and work. It is important to foster commitment to your work and dedication to improvement.

Institute Leadership. Deming stated, “The aim of supervision should be to help people and machines and gadgets to do a better job.” You must first make sure your employees know they are a part of a team and valued and then empower them to make decisions and put their ideas into action. Each employee should feel invested in the company and purpose.

Drive out fear. “Where there is fear you do not get honest figures,” W. Edwards Deming. You will never be able to improve performance if you do not know the true picture.

Leave a comment